Cookie Policy

Effective Date: 01/08/2025

Your privacy is important to us at Prime Nexu Store. This Privacy & Cookie Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website, including how cookies and similar technologies are used. By using our website, you agree to the practices described below.

1. Information We Collect

1.1. Personal Information

When you create an account or place an order, we may collect information such as your name, email address, shipping/billing address, phone number, and payment details.

1.2. Browsing & Cookie Information

We collect non-personal data using cookies and other tracking technologies. This may include your IP address, browser type, device ID, pages viewed, time spent, and your interaction with our website features.

2. How We Use Your Information

• Order Fulfillment: To process your purchases, deliver products, confirm transactions, and provide updates.
• Customer Service: To offer support, respond to inquiries, and handle returns or complaints.
• Personalization: To tailor your experience and suggest relevant products based on your browsing behavior.
• Marketing & Communication: With your consent, we may send promotional emails or offers. You can unsubscribe anytime via the link in our emails.

3. How We Use Cookies

Cookies are small text files stored on your device to enhance your browsing experience. They help us:

• Recognize you on repeat visits
• Keep items in your shopping cart
• Understand your preferences
• Analyze traffic and site performance
• Deliver relevant ads through third-party platforms (e.g., Google, Facebook)

You can control or delete cookies via your browser settings, but disabling them may affect your website experience.

4. Sharing Your Information

• Service Providers: We share data with trusted partners (like payment processors and delivery services) who assist us in running the website and fulfilling orders.
• Legal Requirements: We may disclose information if required by law or to protect our rights and users.

5. Your Choices & Rights

• Account Settings: Review, update, or delete your account by logging into your profile.
• Email Preferences: Opt-out of marketing emails anytime using the “unsubscribe” link provided.
• Cookie Control: Manage cookies through your browser or opt-out of tracking by adjusting your privacy settings.

6. Data Protection

We implement reasonable security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

This website is not intended for individuals under the age of 15. We do not knowingly collect data from children.

8. Updates to This Policy

We may update this Privacy & Cookie Policy periodically. Changes will be posted here with a revised effective date.

9. Contact Us

For questions or concerns regarding your personal data or our cookie practices, contact us:

info@primenexustore.com
+233 27 376 8158